At domnic.shop, we aim to ensure that your sneaker shopping experience is seamless, from the moment you place your order to when it arrives at your doorstep. Please review our shipping policy to learn more about our processes.
1. Shipping Locations
We currently ship within United States. If you are located outside these regions, please reach out to us for more information.
2. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
3. Shipping Options and Costs
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Shipping charges are calculated at checkout based on your location and chosen shipping method.
4. Estimated Delivery Times
Delivery times depend on your location and the shipping method selected:
- Domestic: 3-5 business days
Please note that delivery times are estimates and may be subject to delays due to factors such as customs processing, weather, or carrier issues.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through our website or the carrier’s tracking portal.
6. Shipping Delays
While we strive to meet the estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. In case of significant delays, we will notify you promptly.
7. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange reshipment. Additional shipping fees may apply.
8. Customs and Import Duties (For International Orders)
For international orders, any customs duties, taxes, or import fees are the responsibility of the customer. These fees vary by country and are not included in our shipping charges.
9. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been delivered to the provided address. Please ensure that your delivery address is accurate and secure.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us:
- Email: help@domnic.shop